As a business, no shows make it very difficult for us to keep the salon profitable. This not only costs us but it also prohibits other clients booking in for that slot and then leaves us with no time to try and fill It.
WE SELL GIFT VOUCHERS
DEPOSIT AND CANCELLATION POLICIES
A 25% deposit is required for all bookings.
Cancellations & Rescheduling
Under 48 hours – the deposit is lost and a new deposit will have to be paid on the next booking.
Longer than 48 hours - the deposit will be refunded or carried over to a future booking.
No Shows:
The deposit is lost and you may be required to pay a larger deposit for your next booking.
Thank you for being a valued client and for your understanding and co-operation as we implement these policies – they will ensure that we can make full use of our time for the benefit of all our clients.
Please let us know as soon as you can, if you know you cannot attend your appointment. You can contact us through phone, email, or Facebook.